Privacy Policy
1. Overview
OneTechSolutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://onetechsolutions.com.au or interact with our services.
2. What Personal Information We Collect
We may collect the following types of personal information:
Full name
Email address
Phone number
Company name and job title (if applicable)
IP address and browser/device information
Information submitted via our contact forms or online requests
3. How We Collect Information
We collect information directly from you when you:
Fill out a form on our website
Contact us via email or phone
Sign up for a newsletter or download content
Interact with our website through cookies and analytics tools
4. Use of Personal Information
We may use your information to:
Provide you with our services and support
Respond to your enquiries or requests
Send newsletters or promotional content (with your consent)
Improve our website, services, and customer experience
Comply with legal obligations and resolve disputes
5. Disclosure of Personal Information
We do not sell your personal information. We may disclose your information to:
Service providers and third-party partners who assist us with website hosting, analytics, marketing, or support
Legal or regulatory authorities where required by law
Other entities with your consent or as otherwise permitted by the Privacy Act
6. Storage and Security
We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure. This includes:
Secure servers
Encryption and access control measures
Regular monitoring and updates
While we take all reasonable precautions, no method of transmission over the internet is 100% secure.
7. Access and Correction
You have the right to:
Access your personal information
Request correction if the information is inaccurate, outdated, or incomplete
To make a request, please contact us using the details below.
8. Cookies and Analytics
Our website uses cookies and similar technologies to enhance your experience and gather usage data. You may choose to disable cookies in your browser settings, though this may affect website functionality.
9. Overseas Disclosure
Some of our third-party service providers may be located overseas. Where your personal information is disclosed to parties outside Australia, we take reasonable steps to ensure your information is protected and handled in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, or if you wish to make a complaint, please contact us:
OneTechSolutions
Email: admin@onetechsolutions.com.au
Website: https://onetechsolutions.com.au